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Arena Graffiti is an online-only, officially licensed apparel brand built for the people who live game day. From collegiate fandom across the country to AG Urban Wear and Forma BY AG women's activewear — every line lives under one roof, one standard, one checkout.
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We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the order number associated with the purchase of the returning item. This can be found in email receipt sent to the email provided to us.
Note: All accessories (including hats, sunglasses, drinkware, etc.) are final sale and cannot be returned or exchanged.
To start a return, log into your customer account, go to your order history, select an eligible order, and initiate the return. If you have any questions or concerns, you can contact us at returns@arenagraffiti.com. Please note that we do not offer free returns. We have $8 flat rate return shipping.
If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at returns@arenagraffiti.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return, please contact us at returns@arenagraffiti.com.